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Jenna Mckewan
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Senior Beauty Services ManagerSuperdrug
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Administrator, Gray & Associates

I supported 4 recruitment consultants with all administrative tasks. Admin is an integral part of a business. Without accurate administration businesses would not be able to operate. At times it feels repetitive, however it is important to first understand the basics of the company and the industry that you work in and the administration role allows you to gain this level of understanding.

Recruitment, Consultant First Recruitment

Working with companies to recruit permanent members of staff. A recruitment consultant is a sales role that manages clients (companies) and candidates (job seekers). The sales part of the role comes when you are using tactics to obtain vacancies from clients. Following the foot in the door you need to negotiate fees and then find suitable candidates to fill the vacancies. It is a tough job that is very target based, however the financial rewards are great!

Recruitment Consultant, Huntress Group

Supporting businesses with temporary and permanent recruitment. A recruitment consultant is a sales role that manages clients (companies) and candidates (job seekers). The sales part of the role comes when you are using tactics to obtain vacancies from clients. Following the foot in the door you need to negotiate fees and then find suitable candidates to fill the vacancies. It is a tough job that is very target based, however the financial rewards are great!

Resourcing Manager, Superdrug

Recruiting for Head Office colleagues for a fast paced retailer. Resourcing is a department/team within the HR function. The focus of the role is to recruit colleagues directly, without using agencies as support. This saves the company budget, and also allows candidates to make direct contact with you as an employer, building a stronger brand/candidate connection.

Senior Resourcing Manager, Superdrug

Manage the Resourcing team - looking after all recruitment for Head Office and Retail Management for a fast paced retailer. I was fortunate that my previous boss decided to take up a new role in our sister company and so her job was now open.....so of course I applied! This role was a step up to management. I had a team of 6 Resourcing Managers to motivate and engage so that we could deliver our strategy and ensure that the business was supported from a resource perspective.

Head of Customer Experience

Head up the Customer Experience team in a national health & beauty retailer. Putting the customer first in everything we do! This role was again a promotion opportunity to cover maternity leave. It is a role that sits just beneath our Directors here at Superdrug and so the opportunity to influence the board of directors and drive change is endless! As a retailer our customers are key, so we have to listen to them when they talk to us, change to meet their needs and bring them new and exciting (products and services) at all times.

Senior Beauty Services Manager
Superdrug

Offering Brow & Lash treatments, Nail Bars and ear piercing on the UK High Street, we are a leader in what we do!
My team look after the beauty treatments that we offer our customers, we pay particular attention to the customer journey, and the people that we employ in these roles!

English
My Education
Drama, English Language, English Literature, Mathematics, Psychology, Religious Studies, RE
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